000			00449nam a2200181Ia 4500
008			201023s9999||||xx |||||||||||||| ||und||
020			_a978-93-82369-25-7
100			_aBesterfield, Dale H.
245		0	_aTotal quality management
250			_a3rd.
260			_aNew Delhi _bPearson _c2010
300			_a558
365			_b475
650			_aManagement
942			_cTB
999			_c1047 _d1047